Telephone Systems
eMerge Technologies Mitel Phone System
eMerge Technologies Mitel Phone System
eMerge Technologies

Computer Telephone Integration Products
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Suite Answer Center
Suite Answer Center - Call Handling Software for the Executive Suite Industry

Designed for the Executive Suite environment, Suite Answer Center integrates with Mitel's AXXESS System and 5000 Series platforms with Enterprise Messaging System voice processing software to allow the receptionist to quickly and easily implement a variety of call handling and messaging features with the click of a mouse or function key. Suite Answer Center software is an affordable solution for multi-tenant offices whose clients want their callers to receive personalized attention from a shared receptionist. There is no other software like it in the marketplace today. It has all the features you could possibly need to make call processing quick and efficient. Not only is Suite Answer Center user friendly, but it will also offer you the opportunity to make more money by offering more services to clients in your executive suite.



Suite Accounting
Suite Accounting - Call Accounting Software for Executive Suites and Answering Services

CTI Software's Accounts Receivable Module, "Suite Accounting" is specifically designed to integrate with Suite Answer Center software. "Suite Accounting" is Windows based software developed for Executive Suites and Answering Services. "Suite Accounting" eliminates the need to manually enter recurring billable items such as suite rental, furniture rental, T1 and Internet Access. It automatically captures all tasks performed for the client including: calls answered, outgoing calls, copy services, conference room rentals and all other services which can be customized for each client on an individual basis. Items are posted to your clients' accounts, and invoices can be generated automatically. Record keeping is simplified! Current account balance information is accessible at all times, with uninterrupted updates on customer activities.



VIP Attendant Console
VIP Attendant Console - Phone Monitoring Software

As advancing technology is becoming more and more a part of our daily lives, it is very important to keep up with the times. CTI's VIP Attendant Console can help your business in taking a big step into the fast paced world of technology. Fading fast are the days of just answering the phone. Calls need to be processed correctly and in a quick, efficient manner. VIP Attendant Console will assist your switchboard attendant in eliminating lost calls, extended call-holding time and help process calls quickly and easily. Combining the functionality of a standard PC running Microsoft Windows operating system, with the technology of Mitel's AXXESS and 5000 Series phone system, call handling has never been easier with CTI Software's VIP Attendant Console.



The Answer
The Answer - High Volume Call Handling Software for Answering Services

Developed for the Answering Service/Call Center industry, The Answer integrates with Mitel's AXXESS and 5000 Series with with Enterprise Messaging System voice processing software to allow the Operator/CSR to quickly and easily implement a variety of call handling, messaging, dispatch and delivery features with the click of a mouse or function key. The Ease of Use in Training, Call Handling and Dispatching, Client Account Development and Management, coupled with Billing Flexibility, Instant Web Access, Management Reports and Workhorse Reliability make The Answer an important tool for your business.

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